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KEY FACTS for NEOSCREENER

 

NeoScreener is a phone calls handling system designed for Talk Shows that need to enhance the communication between the Call screener and the Host during Radio and Television shows.

Key advantages:

1 -  UNIQUE SCREENER / HOST DESIGN (to suppress audio talkback during the shows):

    • Usage 1: Talk shows with a lot of phone calls.
    • Usage 2: Music stations to identify winners before answering.
    • The communication is enhanced between the Host and the screener while the show is running.
    • The call screening activities are not shown to the Talent and only the properly screened calls are presented to the Host through a SIMPLE and INTUITIVE interface.

2 -  IDENTIFICATION OF BAD CALLERS BEFORE ANSWERING:

    • If your Hosts are complaining about the quality of calls presented, NeoScreener will better the situation.
    • If the station experiences ever changing call screeners staff, then NeoScreener helps bringing uniformity / quality in the show, as the Hosts still get the calls in the way they expect.
    • One single click will provide previous caller information regarding a number.

3 - HIGHLY SPECIALIZED TALK SHOW FEATURES:

    • The Talent will see how many calls are currently coming in on the call screener side with a level bar.
    • When a call screener talks again to a caller, the line with the topic becomes grayed out on the Talent side, showing the line cannot be set on air at the same time.
    • Even later when a call is on hold, if it has ever been placed on air, then the "hold" color will be different so that the call screener can make a visual difference between calls on hold "not yet on air" and those "on hold, say goodbye".
    • ... and there are many other little features that make our tool especially suitable for Talk shows with intense call-in's.

4 - MODERN APPLICATION WITH INTEGRATION OF SOCIAL MEDIA: 

    • With NeoAgent, get SMS, Emails, Facebook and Twitter comments screened in NeoScreener as well and republish them to your website if desired.

5 - EASY INTERFACE WITH NEOWINNERS FOR RECOGNIZING WINNERS AT ONCE:

6 - RELIABILITY, STRONG DATABASE AND DESIGNED FOR TOUCH-SCREEN:

    • Full Client/Server database engine
    • More than 300 major shows are running daily worldwide with this application.

7 - CONSTANT DEVELOPMENT EFFORT:

    • NeoGroupe keeps its products updated with the latest enhancements in technology and has now a set of applications containing highly specialized functions. If your requirements are not in our programs, we will study and seek to implement them.

8 - OUR EXPERIENCE OF DEPLOYMENT ON GROUPS:

    • NeoGroupe has deployed NeoWinners & NeoScreener successfully at major groups (Radio France, 50 stations, 800 users, 2 years - RTBF Belgium 20 stations, 100 users). 

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